Shipping policy
📦 Fulfillment & Shipping
All Nexlab products are made-to-order and fulfilled by our partner, Printful. This allows us to offer high-quality, on-demand pieces crafted especially for you.
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Fulfillment time: 2–5 business days
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Estimated shipping times:
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USA: 3–4 business days
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Europe: 5–8 business days
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Rest of World: 7–14 business days
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Note: These estimates are not guaranteed and may vary depending on location, customs, and external factors.
🌍 Shipping Rates
Shipping costs are calculated at checkout and depend on your destination and the items in your order. We always strive to provide the most competitive and reliable options.
📡 Tracking
Once your order ships, you’ll receive a confirmation email with a tracking link. Please allow up to 48 hours for the tracking info to update.
📦 Lost or Delayed Packages
If your package is significantly delayed or lost in transit, contact us at support@nexlab.shop within 30 days of the estimated delivery date. We’ll investigate and offer a resolution when eligible.
📬 Wrong Address
Make sure your shipping address is correct at checkout. If an order is returned due to an incorrect or incomplete address, re-shipping fees will apply.
🌐 Customs & Import Taxes
International orders may be subject to customs fees, duties, or taxes, which are the customer’s responsibility. These charges are set by your country’s customs authority.
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