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NEXLAB / CUSTOMER CARE

Contact NEXLAB

Questions about a piece or an order? Start here.

Customer care

Email nexlabdesign@naiohq.com for product, sizing, delivery and order enquiries. Include your order number if you have one.

Help with your order

Tell us what you need help with and the item concerned. For a damaged or incorrect item, a clear description and photos can help us understand the issue.

Returns

Contact us for the return instructions that apply to your order before sending an item back. Your applicable consumer rights remain unaffected.

Keep your information safe

Please do not send passwords, full payment-card details or identity documents in an email or contact message.