NEXLAB / CUSTOMER CARE
Terms of service
Information for shopping at nexlab.design.
Shopping with NEXLAB
NEXLAB is the brand presented at nexlab.design. For questions about these terms or your purchase, contact nexlabdesign@naiohq.com.
Products and availability
Review the product description, size guide and selected options before ordering. Availability can change. Colours may appear differently on screens; your applicable rights regarding goods that match their description remain unchanged.
Orders and payment
Choose your items and variants, review your basket and delivery details, and check the complete total before placing an order. The checkout displays the applicable currency, shipping charges, tax information and available payment methods. Keep your order confirmation for reference.
Production and delivery
Made-on-demand production and transit are separate stages. Items may arrive in separate parcels. See Shipping information for delivery details and contact customer care about changes as soon as possible.
Returns and your rights
See Returns & refunds for cancellation, withdrawal and damaged-item assistance. Nothing in these terms limits consumer rights that cannot lawfully be excluded.
Using this website
Use the website lawfully and respect the rights of others. Do not interfere with its security or submit fraudulent information. Website content is protected by applicable intellectual-property laws; rights remain with their respective owners.
Privacy and questions
Read the Privacy policy for information about personal data and your choices. Email nexlabdesign@naiohq.com if you have a question or complaint. Applicable mandatory consumer protections remain in place.